Hilton Bandung

- 2nd time staying. Spacious room, comfy bed, great breakfast buffet. Nothing to complain about. - The staff are exceptional. The protectiveness of staff at reception and breakfast buffet is top notch. I was queuing at reception, and the concierge who was vacant that time, approached me offering her assistance immediately. The staff at restaurant always around and alert trying to check customers eye contact asking for help. Their greetings were genuine. So far the best that I can recall compare to the same star level hotel I have stayed.

The swimming pool is quite long, I like swimming. The hotel rooms are quite spacious with quite large windows. The counter and cleaning staff are friendly and very helpful.

The glass refillable water bottles in the rooms were excellent - a refreshing change from the usual plastic bottles provided by most hotels. Staff were very helpful, polite. The swimming pool and gym were attractive and tidy, the bedroom comfortable and clean. Breakfast was outstanding! So many options including superb coffee and healthy freshly juiced vegetables, delicious Indonesian and European food. The staff went out of their way to make our stay enjoyable - when we asked if they had banana crisps and were told no, we were content with their answer. But lo and behold, 20 minutes later they brought out a plate of freshly dried banana crisps!! Incredible! Great job to the manager Yessi and team.

The reception staff were very welcoming on arrival. The room was very well equipped with full height windows. We enjoyed our meal in the poolside Italian restaurant and spent some time relaxing by the pool. The breakfast was amazing, so many options from all over the World. Probably the best aspect of the stay.

The location is superb, near paskal mall and many food stalls, very strategic.